Case Study:

WWF UK – Charity Fulfilment services for a nonprofit organisation

By working closely with WWF, Codestorm’s fulfilment systems and processes have made it possible for WWF to increase their output in the UK whilst saving on a range of fulfilment and stock management services.

Fulfilment and stock management for fundraising products

Codestorm have worked with WWF UK since 2009 providing fulfilment, stock management and hosting services. We’ve worked closely with WWF for a decade which has allowed us to develop a deep understanding of their business. This means we’re able to optimise their savings in all areas and continuously provide efficient solutions for WWF.

£34.5m

funds raised in 2018

Background

A truly global network operating in more than 100 countries, the WWF is the world’s leading independent conservation organisation.

WWF-UK was launched in 1961 and was the first national organisation in the WWF network. The charity’s income comes mostly from voluntary sources, and their 300+ staff work with governments, businesses and communities in the UK and around the world.

Becca Ford of WWF UK explains why they work with Codestorm:

We have been using Codestorm since 2009 for website hosting, fulfilment and stock management for our fundraising products. These functions are critical to providing an efficient service to our supporters and ensuring we get the best value for money.

We initially selected Codestorm as we felt they were able to meet our varied requirements at a competitive cost. Working with us on these combined areas they have acquired an in-depth understanding of our business and processes, and they are able to develop and adapt as our requirements change.

Codestorm excels at customer service. They are knowledgeable, flexible and pro-active, and often advise us of potential cost savings or solutions to problems we may not have considered. They are accommodating to our needs and always keen to learn more about our charity. This leads to a very positive working relationship and peace of mind for us.

What they said

Codestorm are knowledgeable, flexible and pro-active. They often advise us of potential cost savings or solutions to problems we may not have considered.

Becca Ford
Service Delivery Manager, WWF UK

Tell us about your nonprofit organisation

Our fulfilment and stock management is tailored to the way your business works to optimise your savings.

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